Mexican authorities gave the first human toll for Hurricane Otis’ destruction along the country’s Pacific coast Thursday: at least 27 dead and four missing.

Tens of thousands of residents in damaged homes without electricity awaited help more than a day after Otis roared ashore in Acapulco.

Federal Security Secretary Rosa Icela Rodríguez said there were 27 confirmed deaths and four disappearances. Rodríguez’s comments at President Andrés Manuel López Obrador’s morning news briefing were echoed minutes later by Guerrero state Gov. Evelyn Salgado.

López Obrador said the destruction was so complete that not a single power line pole remained standing in the impact zone. Small farmers had their corn crops devastated by Otis’ wind and pounding rain, he said. Restoring power to the area was a top priority, he said.

“We regret the 27 dead,” López Obrador said. The president said Wednesday night he had been told the toll was 18, but it rose early Thursday. “That’s what hurts the most,” he said of the deaths, noting material losses could be replaced.

López Obrador shared details of only one death: He said one soldier was among the dead after a wall of his home collapsed on him.

The early images and accounts were of extensive devastation, toppled trees and power lines lying in brown floodwaters that in some areas extended for miles. The resulting destruction delayed a comprehensive response by the government, which was still assessing the damage along the coast, and made residents desperate.

Many of the once sleek beachfront hotels in Acapulco looked like toothless, shattered hulks after the Category 5 storm blew out hundreds — and possibly thousands — of windows.

There seemed to be a widespread frustration with authorities. While some 10,000 military troops were deployed to the area, they lacked the tools to clean tons of mud and fallen trees from the streets. Hundreds of trucks from the government electricity company arrived in Acapulco early Wednesday, but seemed at a loss as to how to restore power, with downed electricity lines lying in feet of mud and water.

Jakob Sauczuk was staying with a group of friends at a beachfront hotel when Otis hit. “We laid down on the floor, and some between beds,” Sauczuk said. “We prayed a lot.”

One of his friends showed reporters photos of the windowless, shattered rooms in the hotel. It looked as if someone had put clothes, beds and furniture in a blender, leaving a shredded mass.

Sauczuk complained that his group was given no warning, nor were offered safer shelter, by the hotel.

Pablo Navarro, an auto parts worker who was lodged in temporary accommodations at a beach front hotel, thought he might die in his 13th story hotel room.