Cyberia, IDM Issue Clarification Statement

Many subscribers have suffered an internet service outage in Beirut and other Lebanese regions, where IDM and Cyberia operate.

This outage was due to multiple technical faults in the telephonic centrals located in Beirut and in other regions, as well as the strike conducted by Ogero employees, thus affecting all companies that provide internet services in Lebanon.

IDM and Cyberia issued a joint statement in which they apologized to their subscribers for these outages that have affected the economic activity in general.

“Our companies will spare no effort to restore services to our subscribers as soon as possible. We have effectively been able to restore the services to some subscribers, including our companies to be able to resume our business operations, specifically the ones that have wireless internet service (microwave) through the GDS network,” the statement read.

“Our companies hope that Ogero would handle the situation as soon as possible. Moreover, we remain at the disposal of the Ministry of Communications to assist wherever it is necessary in a bid to restore the service,” it added